All Systems Operational

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Monthly Maintenance Reminder For RL6 Hosted (Managed)
System patching occurs every 3rd Sunday of every month during the time frame listed below. Quite often a reboot of the system is required to complete the installation process.

Schedule:
Every 3rd Sunday of every month.
Start Time: 10:00 PM (EST)
End Time: 02:00 AM (EST)

Risk & Safety Operational
Test Environments Operational
Production Environments Operational
RL6 US Hosted AWS Operational
RL6 US Hosted AWS (Production) Operational
RL6 US Hosted AWS (Test) Operational
RL6 US Hosted AWS (Training) Operational
RL6 US Hosted Optum (Production) Operational
RL6 US Hosted Optum (Test / Training) Operational
RL6 US Hosted MassBORIM (Production) Operational
RL6 US Hosted MassBORIM (Test) Operational
RL6 US Hosted Tenet (Production) Operational
RL6 US Hosted Tenet (Test) Operational
RL6 Hosted (Managed) Operational
EASTERN Time Zone Operational
CENTRAL Time Zone Operational
MOUNTAIN Time Zone Operational
PACIFIC Time Zone Operational
TEST (ALL Time Zones) Operational
TRAINING (ALL Time Zones) Operational
ARIZONA Time Zone Operational
RL6 on Catalix Operational
Test Environments Operational
Production Environments Operational
RL6 Cloud Operational
US - Testing Operational
US - Production Operational
Datix Web US Production Operational
Datix Web US Production Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 20, 2025

No incidents reported today.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025
Completed - The scheduled maintenance has been completed.
Dec 15, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 22:00 EST
Update - Reminder: Due to the Holiday Season, maintenance for RL6 Hosted will be performed this coming Sunday, December 14th at 10 pm Eastern. Instead of the usual 3rd Sunday of the month schedule.
Dec 8, 11:43 EST
Update - Reminder: Due to the Holiday Season, maintenance for RL6 Hosted will be performed this coming Sunday, December 14th at 10 pm Eastern. Instead of the usual 3rd Sunday of the month schedule.
Dec 8, 11:41 EST
Scheduled - Hello RL6 Hosted Customers,

Note: RL6 Hosted maintenance will occur a week earlier than the usual 3rd Sunday of the month to avoid the holiday blackout period.

Please be aware that our systems may be periodically unavailable due to scheduled maintenance. During this period RLDatix will perform necessary maintenance or fixes, and servers may be restarted. Some customers may experience a short service interruption accompanied by a "service unavailable" or "please try again" message. All customers hosting an application with RLDatix will be affected.

RLDatix requests that customers stop sending ADT messages 1 hour prior to the maintenance window and begin to send messages after the maintenance window has completed.

To see this maintenance period in your own local time zone, refer to: https://www.timeanddate.com/worldclock
For updates, visit the RL6 Hosting Status Page, located at:
https://rl6-hosting-status.rldatix.com/

Note: Server maintenance will continue to occur on the third Sunday of each month.

Thank you,
The RLDatix Team

Nov 26, 13:29 EST
Dec 14, 2025
Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Completed - The scheduled maintenance has been completed.
Dec 11, 22:03 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 20:00 EST
Scheduled - A software upgrade is scheduled. The environments in this channel will be unavailable during the software update. Release notes are available on the RLDatix Support site: https://grc-support.rldatix.com/hc/en-us/articles/11961262832796-Risk-Safety-Release-Announcements
Dec 8, 14:26 EST
Resolved - This incident has been resolved.
Dec 11, 15:12 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 11, 10:25 EST
Investigating - Hello RL6 Hosted Customers,

We are experiencing technical problems at this time. Some customers may experience a short service interruption accompanied by a "service unavailable" or "please try again" message.

Our operations team is in the process of troubleshooting the issue and will provide periodic updates via the RL6 Hosting Status Page, located at: https://rl6-hosting-status.rldatix.com/

If you have submitted a support ticket, please note that interim updates on this service interruption will be posted to the RL6 Hosting Status Page. Support tickets will only be updated once the issue has been resolved.

We apologize for the disruption and wish to reassure you that our operations team is working to resolve the issue as quickly as possible.


Thank you,

The RLDatix Team

Dec 11, 09:38 EST
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025
Resolved - This incident has been resolved.
Dec 8, 14:25 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 12:40 EST
Investigating - We are currently experiencing infrastructure instability. As a result you may experience intermittent service interruption in your Production environment. We are working to resolve these issues as quickly as possible and will continue to provide updates until this issue is resolved.
Dec 5, 11:33 EST
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.