Risk & Safety Prod - Service Interruption
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 05, 2025 - 12:40 EST
Investigating - We are currently experiencing infrastructure instability. As a result you may experience intermittent service interruption in your Production environment. We are working to resolve these issues as quickly as possible and will continue to provide updates until this issue is resolved.
Dec 05, 2025 - 11:33 EST

About This Site

Monthly Maintenance Reminder For RL6 Hosted (Managed)
System patching occurs every 3rd Sunday of every month during the time frame listed below. Quite often a reboot of the system is required to complete the installation process.

Schedule:
Every 3rd Sunday of every month.
Start Time: 10:00 PM (EST)
End Time: 02:00 AM (EST)

Risk & Safety Operational
Test Environments Operational
Production Environments Operational
RL6 US Hosted AWS Operational
RL6 US Hosted AWS (Production) Operational
RL6 US Hosted AWS (Test) Operational
RL6 US Hosted AWS (Training) Operational
RL6 US Hosted Optum (Production) Operational
RL6 US Hosted Optum (Test / Training) Operational
RL6 US Hosted MassBORIM (Production) Operational
RL6 US Hosted MassBORIM (Test) Operational
RL6 US Hosted Tenet (Production) Operational
RL6 US Hosted Tenet (Test) Operational
RL6 Hosted (Managed) Operational
EASTERN Time Zone Operational
CENTRAL Time Zone Operational
MOUNTAIN Time Zone Operational
PACIFIC Time Zone Operational
TEST (ALL Time Zones) Operational
TRAINING (ALL Time Zones) Operational
ARIZONA Time Zone Operational
RL6 on Catalix Operational
Test Environments Operational
Production Environments Operational
RL6 Cloud Operational
US - Testing Operational
US - Production Operational
Datix Web US Production Operational
Datix Web US Production Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[RL6] [ALL] SCHEDULED MAINTENANCE Dec 14, 2025 22:00 - Dec 15, 2025 02:00 EST

Hello RL6 Hosted Customers,

Note: RL6 Hosted maintenance will occur a week earlier than the usual 3rd Sunday of the month to avoid the holiday blackout period.

Please be aware that our systems may be periodically unavailable due to scheduled maintenance. During this period RLDatix will perform necessary maintenance or fixes, and servers may be restarted. Some customers may experience a short service interruption accompanied by a "service unavailable" or "please try again" message. All customers hosting an application with RLDatix will be affected.

RLDatix requests that customers stop sending ADT messages 1 hour prior to the maintenance window and begin to send messages after the maintenance window has completed.

To see this maintenance period in your own local time zone, refer to: https://www.timeanddate.com/worldclock
For updates, visit the RL6 Hosting Status Page, located at:
https://rl6-hosting-status.rldatix.com/

Note: Server maintenance will continue to occur on the third Sunday of each month.

Thank you,
The RLDatix Team
Posted on Nov 26, 2025 - 13:29 EST
Dec 5, 2025

Unresolved incident: Risk & Safety Prod - Service Interruption.

Dec 4, 2025
Risk and Safety Prod Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 20:00 EST
Scheduled - We will be performing infrastructure maintenance on our underlying platform during this window. As a result, some environments may be temporarily unavailable or experience intermittent disruptions.

We appreciate your patience while we complete these upgrades to improve system stability and performance.
Dec 1, 12:52 EST
Risk and Safety Test Upgrade
Completed - The scheduled maintenance has been completed.
Dec 4, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 20:01 EST
Scheduled - A software upgrade is scheduled. The environments in this channel will be unavailable during the software update. Release notes are available on the RLDatix Support site: https://grc-support.rldatix.com/hc/en-us/articles/11961262832796-Risk-Safety-Release-Announcements
Dec 1, 12:46 EST
Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Risk and Safety Test Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Nov 27, 16:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 10:15 EST
Scheduled - We will be performing infrastructure maintenance on our underlying platform during this window. As a result, some environments may be temporarily unavailable or experience intermittent disruptions.

We appreciate your patience while we complete these upgrades to improve system stability and performance.
Nov 27, 10:14 EST
Nov 26, 2025
[RL6] [Central Only] EMERGENCY MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 26, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 23:30 EST
Scheduled - Hello RL6 Hosted Customers,

Please be aware that there is an unavoidable requirement to perform an emergency maintenance operation on our servers during the above stated time window. We apologize for the short notice.

During this time, our systems may be periodically unavailable. RLDatix will perform necessary maintenance or fixes, and servers may be restarted. Some customers may experience a short service interruption accompanied by a "service unavailable" or "please try again" message.

RLDatix requests that customers stop sending ADT messages to the RL6 system during this maintenance window.

To see this maintenance period in your own local time zone, refer to: https://www.timeanddate.com/worldclock

For updates, visit the RL6 Hosting Status Page, located at: https://rl6-hosting-status.rldatix.com/


Thank you,

The RLDatix Team
Nov 25, 16:43 EST
Nov 25, 2025
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage