RL6 Hosting Status Status

All Systems Operational

RL6 Hosted Operational

EASTERN Time Zone Operational

TRAINING (ALL Time Zones) Operational

TEST (ALL Time Zones) Operational

HAWAII Time Zone Operational

PACIFIC Time Zone Operational

ARIZONA Time Zone Operational

MOUNTAIN Time Zone Operational

CENTRAL Time Zone Operational

RL6 Cloud Operational

US - Training Operational

US - Testing Operational

US - Production Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

RL6 Cloud - Maintenance May 10, 18:00-18:30 EDT

During this period we will be undertaking maintenance. A brief interruption of service may be experienced.
Posted on May 7, 16:03 EDT

Past Incidents

May 8, 2021

No incidents reported today.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

[RL6] [TEST ONLY] SERVICE INTERRUPTION

Resolved - A fix has been applied and the server reboot is completed. The test environment is now fully operational.
Thank you for your patience.
Apr 26, 13:14 EDT

Identified - This issue has been identified and we are in the process of applying a fix. An emergency reboot will be performed after the fix is applied.
The server will reboot at 1 pm Eastern time. Please save any work you may be performing before this time.
Apr 26, 11:41 EDT

Investigating - Hello RL6 Hosted Customers,

We are experiencing technical problems at this time for our customer's test environments. Your test environment is still web-accessible; however, integrated services such as HL7, email alerts will not function.

Our operations team is in the process of troubleshooting the issue and will provide periodic updates via the RL6 Hosting Status Page, located at https://rl6-hosting-status.rldatix.com/

If you have submitted a support ticket, please note that interim updates on this service interruption will be posted to the RL6 Hosting Status Page. Support tickets will only be updated once the issue has been resolved.

We apologize for the disruption and wish to reassure you that our operations team is working to resolve the issue as quickly as possible.

Thank you,

The RLDatix Team
Apr 26, 11:07 EDT

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.